Resources | Lada's Mortuaries

When A Death Occurs

When a death occurs, the order in which things need to be done often depends on where the death occurred. But, one thing should always be remembered: your heightened emotional state upon the death of a loved one. That's why we suggest that you ask a friend for help - someone who is more able to think clearly, and give you the support you need.

At Home

When a death occurs at home, with family or friends present, and the person is under a physician's care, the family will want to call an official that can pronounce the death such as a nurse, hospice, paramedics or police. If the person was not under any doctors care then emergency personal are best called first such as paramedics or the police.

However, if the death occurs in a residence and no one is there at the time of death, the police will need to be notified and respond to the residence. They will gather as much basic medical information as needed to report to the county coroner before the deceased is removed from their home.

If in any case you are not sure of who to notify or what to do, you may call , and we'll assist you in notifying the proper agencies.

While Under Supervised Care

When a death occurs in a care facility, such as a hospital or nursing home, the professional staff will notify you and the necessary authorities. If the name of our funeral home has been left with them, the institution will also notify us at the time of the death. The funeral director will contact you following their notification to help you proceed. If it is after normal business hours, we will call the next business day in the morning. Depending on the hospital, they may require us to provide a written release form signed by the next of kin to secure your loved one from the morgue. If needed, this signature will be obtained usually during the arrangement conference. (However, we suggest you contact the funeral home, so you've got the reassurance you need that all is taken care of properly.)

If a loved one was in the care of a hospice program, a hospice representative will give family members instructions and procedures to follow. If needed, the coroner/medical examiner  will be notified by hospice. Following their release the hospice will contact the funeral home. It is always a good idea for the family to also contact us so that we will be aware of the pending call from hospice.

Widening the Circle

Our staff members are experienced professionals who can provide much of the information you need, emotional support and compassionate guidance.

While you may ask the director any questions at this time, you will be able to discuss the arrangements in detail later when you meet in person or online. During this initial call, the funeral director will gather information to be able to transport your loved one to the funeral home.

The funeral director may ask you several questions, including whether your loved one made any pre-arrangements. The director may also schedule a date and time for you to meet at the funeral home or make an online appointment and will let you know what you should need. Others you may need to call are:

- Family members and friends

- Clergy or other spiritual advisors

Those Important Questions

If there is no pre-plan in place, there are several other questions that you may have to have answered in regards to the death of your loved one:

- Do I have to have embalming?

- Do I need to purchase a casket?

- What about cemetery arrangements?

- Does the family have to engage the services of a minister?

- What type of service should we have?

By contacting our staff, we'll be able to help answer your questions and assist in making the appropriate plans. You can reach us at 1-855-LADA TLC

However, as we’ve said before, one of the best ways to make sure that all of your questions and desires are taken care of is to make pre-arrangements. This is as simple as outlining your wishes to having all of the details written down and the financial arrangements prepaid. Please contact one of our staff at to learn more about pre-arrangement.

What to Expect at the Arrangement Conference.

Online or in person, one of the first things the funeral arranger will do is to provide you with our general price list and casket price list. He or she will then guide you through the entire arrangement process, explaining how you can create a memorable personal celebration of your loved one's life. This is not a one-way conversation; we want to hear your ideas and desires, and use them as the foundation for the arrangement process.

This process may include:

- Preparing and filing the official death certificate

- Scheduling the location, date and time of services or events

- Selecting a casket, urn or other items

- Preparing an obituary notice

- Scheduling vehicles

- Selecting pallbearers

You may also sign necessary authorizations in person or they may be e-mailed to you after the online conference has concluded. You may have to make arrangements to have them signed by the appropriate family members.

We’d like you to bring/e-mail any photos, a favorite song, or memorabilia so that you and your funeral arranger can better discuss how you would like your loved one to be remembered. Having these things, and knowing their favorite song or favorite gathering place – even their favorite activity – will help us create a truly fitting memorial service.

Our funeral arrangers will assist you in planning a loving tribute that captures the spirit of the person whose life you wish to honor. To learn more about personalizing the service, please read the Honoring Life section of this Web site. The funeral arranger will discuss personalization with you during your arrangement conference.

The following checklist will help you remember what information about the decedent and items will be needed when meeting with a funeral arranger in person or online.

- Full legal name- Home address

- Social Security number

- Date of birth

- Place of birth

- Father's name

- Mother's maiden name

- Veteran's discharge papers (DD-214)

- Recent Photograph

- Highest education

- Occupation

- Place of burial (if applicable)

- Clothing

- Clergy name and phone number

- Survivors (name and relationship)

- Insurance policies (if applicable)

A staff member of Lada's Mortuaries will be honored to explain all of the options available to you.